How do you charge for your office cleaning services in Singapore?

At Lukis, we use a transparent, customised hourly model to determine the final cost of your regular office cleaning services. Our regular office cleaning rates begin from S$15 per hour. The final price is primarily determined by: Frequency of Service (number of sessions per week), Duration of Each Session (based on office size and layout complexity), and Specific Requirements (such as carpet cleaning). Since every office is unique, we tailor the final pricing to your operational needs after a proper site assessment.

Do you require a long-term contract, or are your services month-to-month?

Our standard arrangement is based on a long-term service agreement, but we structure contracts to maintain flexibility. Either party may terminate the service with 30 days' written notice, with no financial penalty provided the full notice period is served. This means you are not locked into a service that no longer meets your requirements.

What specific office cleaning services do you offer in Singapore, and can you customise a cleaning plan?

Yes, customisation is fundamental to the Lukis service philosophy. Our commercial office cleaning services in Singapore cover: General Maintenance (vacuuming, sweeping, mopping, dusting), High-Touch Area Sanitation (disinfecting doorknobs, light switches, keyboards), Restroom Hygiene (cleaning, sanitising, restocking), Pantry/Kitchen Area Care (sinks, countertops, appliances), and Waste Management (emptying and lining trash bins). Our account team conducts a site visit and consultation to develop a precise, tailored cleaning programme for your office.

Do you use your own cleaning supplies and equipment, or are we required to provide them?

Lukis provides both options. With our Full Service option, we supply all necessary cleaning equipment and materials. Alternatively, you may opt to provide your own cleaning supplies — preferred by clients with specific product mandates or eco-friendly brand requirements. We clearly detail which option is included in your final service quotation.

What types of cleaning products do you use?

Lukis uses high-quality cleaning solutions manufactured in Singapore under strict Quality Control standards. These products are non-toxic, biodegradable, non-flammable, non-corrosive, and easy-rinsing — tough on dirt but safe for office environments and indoor air quality. For clinics or high-traffic areas requiring elevated hygiene, hospital-grade disinfectants are available upon request.

How do you handle special requests or complaints, and what is your response time?

Each client is assigned a dedicated account manager as a single point of contact, supported by our operations team for quick assistance and dispatch coordination. We prioritise prompt response times for all special requests, urgent feedback, or quality concerns, ensuring no request gets lost and action is taken swiftly.

How do you train your employees to ensure competency and safety standards?

All Lukis employees go through a structured, multi-stage training programme: an Initial Comprehensive Briefing on safety protocols and cleaning techniques, Site-Specific On-the-Job Training (OJT) with a dedicated trainer at your office, and a Competency and Safety Confirmation stage. Cleaners are only formally assigned to your office after successfully meeting Lukis' rigorous quality and safety standards.

Will the same cleaner always service our office?

Yes, consistency through dedicated staffing is a cornerstone of the Lukis service promise. Once training is complete and the cleaner meets our quality metrics, a designated cleaner is formally assigned to your office. The account manager and operations staff supporting your account are also fixed, ensuring seamless communication and service continuity week after week.

Do you have a system for staff coverage if a regular cleaner is sick or on vacation?

Yes. Lukis maintains a dedicated float team of relief cleaners trained and ready to step in on short notice. We also maintain a secure internal system logging each client's detailed cleaning requirements and site-specific needs. In critical situations, a trained team leader with prior knowledge of your account will be deployed to ensure uninterrupted service quality.

What is your availability, and can you accommodate cleaning during non-business hours?

Lukis offers highly flexible scheduling during both business and non-business hours. We routinely deploy teams for after-hours cleaning (evenings or early mornings) to ensure zero disruption to your operations. We can also arrange weekend and public holiday cleaning for deep cleaning or to match your operational schedule. Your dedicated account manager will establish the optimal schedule for your team.

Office Cleaning Services Singapore — A Trusted Office Cleaning Company

A well-maintained workplace reflects professionalism and attention to detail. Lukis provides structured office cleaning services in Singapore for corporate teams of every size, backed by NEA-licensed, BizSAFE certified cleaners.

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Office Cleaning, Built Around How Your Team Actually Works

As a trusted office cleaning company in Singapore, we help businesses maintain hygienic, organised workspaces without disrupting daily operations. Before we start, we take the time to understand your office dynamics, layout, and specific requirements — then build a cleaning programme around them, whether that’s daily, alternate-day, or a fully custom schedule.

Every corporate workspace has different needs. A boutique studio doesn’t clean the same way a 20-floor MNC office does. Our office cleaning services in Singapore are tailored to your headcount, layout, and working hours, so cleaning happens without ever getting in your team’s way.

Cleaning Solutions for Every Industry and Workspace

Industries we serve include medical facilities, enrichment centres, startup offices, MNC and corporate offices, law firms and co-working spaces — and many more.

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Why Choose Us

Businesses across Singapore rely on Lukis for these key advantages:

NEA-Licensed, BizSAFE Certified, and PWM+ Accredited Team

Our team of trained professionals follows rigorous safety, hygiene, and environmental standards, giving you confidence that your office is maintained by certified experts.

Customised Cleaning Programmes

We tailor cleaning solutions based on your specific needs and desired outcomes, ensuring your workspace stays clean, organised, and welcoming.

Integrated Services & Prompt Support

Enjoy a single point of contact with a responsive team that coordinates all cleaning services seamlessly, providing timely assistance and efficient support whenever needed.

Portfolio

Trusted by Businesses Across Singapore

Our long-standing partnerships reflect the trust that many companies place in us. We value transparency, communication, and long-term collaboration. Through detailed, sector-specific solutions, we support clients who share our belief in clean and healthy workplaces.

Why We’re Rated the Best Office Cleaning Company in Singapore

Businesses across Singapore trust Lukis with a 5.0-star rating across 80+ Google reviews — here’s what a few of them have said:

Trained for Your Workplace

Our trainer uses your cleaning programme to train your designated cleaner on-site, so our service stays aligned with your expectations, with minor adjustments made as we see how the space works in practice.

Dedicated Account Management

Your business account manager stays in regular contact to make sure the service meets the standard you expect. You can also share feedback or changes anytime through a WhatsApp group with our operations and business development teams.

Dedicated Reserve Team

If your regular cleaner is unavailable, our full-time reserve team steps in immediately — already familiar with your office’s specific requirements — so your workspace stays consistently maintained.

Certified & Licensed

Your peace of mind is our priority. Lukis is an NEA-licensed cleaning agency (NEA250605/0276H/C2/R02) and BizSAFE certified (E37587), fully compliant with Singapore’s environmental and fair-wage regulations.

Our Cleaning Process & Quality Control

Every office we service follows the same structured process, supported by a dedicated account manager.

We visit your office to understand its layout, foot traffic and your expectations, then recommend a cleaning programme that best suits your needs.

Your programme is tailored to your requirements, and the details are passed to our on-site trainer before service begins.

Our trainer uses your programme to train your designated cleaner on-site, so our service stays aligned with your expectations, with minor adjustments made as we see how the space works in practice.

Your requirements are recorded in our operations system, so the quality of service stays consistent, and any replacement cleaner is fully briefed.

Lukis office cleaner wiping down a pantry table in a Singapore office

What Our Office Cleaning Covers

A general sense of what’s included in a standard visit — exact scope will vary by office layout and plan.

Reception & entrance — dusting and wiping of desks, counters and glass doors
Workstations & offices — desks, shelves, partitions and shared equipment
Pantry & break areas — countertops, sinks, tables and appliance exteriors
Meeting & conference rooms — tables, chairs, glass surfaces and whiteboards
Floors & bins throughout — vacuuming, mopping, and emptying and cleaning bins

Smiling Lukis office cleaner wiping down a meeting room table in a Singapore office

Meet Your Office Cleaners

Every client’s requirements — layout, priorities, working hours — are logged in our operations management system from the outset, so your assigned cleaner has everything they need from day one. The same cleaner services your office every visit, so you’re never re-explaining your requirements on repeat.

If your regular cleaner is ever unavailable, our full-time reserve team steps in, already briefed on your office’s specific requirements via our operations system — so service quality never drops.

Areas We Cover

Lukis provides office cleaning services to businesses across Singapore. Get in touch to confirm coverage and scheduling for your specific location.

Check Availability for Your Office

FAQs on Office Cleaning Services

Pricing depends on office size, cleaning frequency, and scope of work. We assess each office individually and provide a custom quote after a quick consultation — no fixed rate is advertised, as it wouldn’t reflect what your specific office actually needs.

While our standard arrangement for regular cleaning is based on a long-term service agreement, we structure these contracts to maintain flexibility and fairness for your business needs.

Service Agreement Focus

We typically operate under a service agreement to ensure consistency and dedicated staffing, which is crucial for maintaining a high and stable quality of cleaning service over time. This also allows us to invest in dedicated training for your site-specific cleaner.

Flexible Termination Clause

We understand that business needs can change. Therefore, our agreement includes a clear termination policy: either party (Lukis or your company) may terminate the service with 30 days’ written notice.

Provided the full 30-day notice period is served accordingly, you will not incur any financial penalty for ending the contract. This provides you with the reassurance that while we aim for a long-term partnership, you are not locked into a service that no longer meets your standards or operational requirements.

Yes, customisation is fundamental to the Lukis service philosophy. Our commercial office cleaning services in Singapore cover everything from general maintenance to specialised sanitisation.

Our comprehensive office cleaning services generally cover:

General Maintenance: Vacuuming, sweeping, mopping floors, dusting all surfaces, and wiping down office furniture.

High-Touch Area Sanitation: Meticulously disinfecting high-traffic and frequently touched surfaces (doorknobs, light switches, keyboards, shared equipment).

Restroom Hygiene: Comprehensive cleaning, sanitising, and restocking of toiletries and hand soap.

Pantry/Kitchen Area Care: Cleaning sinks, countertops, external surfaces of appliances, and managing waste.

Waste Management: Emptying and lining trash bins across the office.

The Customisation Process

Our account team will always conduct a site visit and detailed consultation to understand your specific workflow, unique layout (e.g., exposed ceilings, specialised labs, high-tech equipment), high-traffic zones, and operational hours. Based on this thorough assessment, we develop a precise cleaning programme that specifies every duty, frequency, and deployment plan, ensuring the services align perfectly with your expectations and maintain the highest standards of hygiene for your specific environment.

To offer maximum convenience and flexibility for our clients in Singapore, Lukis provides both options regarding cleaning supplies and equipment.

Full Service (Lukis-Supplied): Many clients prefer that we supply all necessary cleaning equipment (e.g., commercial vacuum cleaners, mops, pails, specialised tools) and cleaning materials (e.g., surface disinfectants, toilet bowl cleaner, glass cleaner). Choosing this option ensures that our teams always use quality, appropriate materials that comply with our internal safety standards, simplifying inventory management for your office.

Client-Supplied: Alternatively, you may opt to provide your own cleaning materials and equipment. This is often preferred by clients who have specific product mandates, want to use certain eco-friendly brands, or already have bulk purchasing agreements in place.

We will clearly detail whether equipment and supplies are included in your final service quotation, based entirely on your preference.

Lukis is committed to effective cleaning that prioritises the health of your employees and the environment. We utilise products that meet high standards of safety and efficacy.

Our default cleaning solutions are of high quality, manufactured right here in Singapore under strict Quality Control (QC) standards. These products are generally non-toxic, biodegradable, non-flammable, non-corrosive, and easy-rinsing. They are tough on dirt but safe for typical office environments and indoor air quality.

For specific environments, such as clinics, high-traffic common areas, or during periods requiring elevated hygiene standards, specialised, hospital-grade disinfectants can be used upon request. Our operations team ensures that these stronger chemicals are deployed safely and appropriately to meet critical sanitisation needs.

We prioritise clear communication and prompt issue resolution to ensure seamless service continuity. At Lukis, we assign a dedicated support structure to every client:

Dedicated Account Manager: Each client is assigned a specific account manager who serves as your single, dedicated point of contact. This manager understands the history, unique needs, and specific cleaning programme of your office, allowing for contextualised and immediate assistance.

Operations Team Support: The account manager is fully supported by our operations team, which utilises dedicated communication channels for quick assistance and dispatch coordination.

We prioritise a prompt response time for all special requests, urgent feedback, or quality concerns. Our goal is to address and rectify any issues as quickly as possible to maintain the high quality of service and minimise any disruption to your business operations. Our structured support system ensures no request gets lost and action is taken swiftly.

Ensuring a high standard of competency and safety is achieved through a structured, multi-stage training programme before and during deployment at your office.

Initial Comprehensive Briefing

All Lukis employees receive a comprehensive briefing on general safety protocols, cleaning techniques, and the correct handling of equipment and chemicals before they are deployed to any site.

Site-Specific On-the-Job Training (OJT)

For new regular cleaning contracts, we assign a dedicated trainer or team leader during the initial period. This trainer works hands-on with the cleaner at your specific office to ensure the cleaning programme and frequency align exactly with the unique requirements identified during the site visit.

Competency and Safety Confirmation

Cleaners are only confirmed as the designated personnel for your office after they have successfully completed this on-the-job training and have demonstrated they meet Lukis’ rigorous service quality and safety standards. This systematic approach ensures that the cleaner deployed to your site is not just generally capable, but specifically qualified for your workspace.

Yes, ensuring consistency through dedicated staffing is a cornerstone of the Lukis service promise. We understand that having the same reliable face and the same meticulous standards is vital for client satisfaction and security.

Once the initial training phase is complete and the cleaner has met our quality metrics, a designated cleaner will be formally assigned to your office. This cleaner becomes intimately familiar with your office layout, your preferred cleaning priorities, and your daily workflow.

In addition to the cleaner, the executive team supporting your account (including the account manager and operations staff) is also fixed. This ensures a consistent management perspective and maintains seamless communication and service continuity.

This commitment to fixed staffing is designed to build a predictable, trustworthy relationship, allowing you to be assured of the same high-quality cleaning standard week after week.

Absolutely, we maintain a robust contingency system to guarantee reliable, uninterrupted service even if your designated cleaner is unexpectedly unavailable due to illness, vacation, or other unforeseen circumstances.

Lukis maintains a dedicated float team of relief cleaners who are specially trained and available to step in on short notice. More importantly, we maintain a secure internal system that logs the detailed cleaning requirements, customised schedule, and site-specific needs of every client. When a float team member is deployed, they are briefed with this comprehensive knowledge base.

In critical situations, a trained team leader with prior knowledge of your account will be deployed to lead the coverage. This systematic approach ensures that the replacement cleaner can execute the exact cleaning programme your office expects, preventing any inconvenience to your operations and maintaining consistency in service quality.

Lukis offers highly flexible scheduling options and can accommodate cleaning services during both business hours and non-business hours to align perfectly with your company’s operational needs and preferences. We understand that some offices prefer cleaning during the day for immediate touch-ups and visibility, while others require a completely non-disruptive service.

Non-Business Hours: We routinely deploy teams for after-hours cleaning (evenings or very early mornings) to ensure your workspace is thoroughly cleaned and sanitised while vacant. This ensures maximum efficiency and zero disruption to your employees’ productivity or client meetings.

Weekend and Public Holiday Service: We can also arrange for cleaning services on weekends or public holidays, depending on your needs for deep cleaning or to match your operational schedule.

Your dedicated account manager will work with you to establish the optimal cleaning schedule that provides the highest level of hygiene with the least impact on your team.

Look for three things: verifiable certifications (NEA license, BizSAFE), a clear service model with no hidden long-term lock-ins, and real client reviews you can check independently — not just testimonials on the company’s own site. Lukis is NEA-licensed, BizSAFE certified, and independently rated 5.0 stars across 80+ Google reviews.

Request a Free Quote

Get in touch and we’ll get back to you with a custom assessment for your office.

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